Alison Orthband began her career as a flight attendant with Delta Airlines in 1985. Over the past 37 years, she has consistently advanced through the Atlanta-based airline, and as Senior Vice President of Inflight Services, she leads more than 20,000 Delta flight attendants, as well as booking sales and customer care. served as vice president. At , she was responsible for her over 37 million customer contacts across her 10 engagement centers in her four countries.
Ausband is currently Delta’s Executive Vice President and Chief Customer Experience Officer. Not to mention, she is one of the travel industry’s most experienced executives and an expert in preparing for business trips.
Ausband recently shared more information luck About the essentials when she leaves the house.
I started my career as a flight attendant at Delta and picked up a few habits. One of the lessons that has always stuck with me is reliability. An additional alarm clock was mandatory as a backup for the hotel room alarm clock and wake-up call. Clearly, technology has come a long way since then. So I went from packing a physical alarm clock to securing a power cord. I have one in every bag. And I never leave home without my iPad.
minimalist packaging style
For most of my travels, I’m a minimalist. This is another habit from my time as a flight attendant. I usually fly for work, so I only pack what I need. Anything you take on a plane wears off at night. No need to pack extra weight in your suitcase. Lighter weight also means less fuel for planes. A set of packing cubes will always come in handy so you can separate what you need and see it clearly in your suitcase.
transition power suit and sneakers
I believe a good pantsuit doubles as armor and is one of my favorites to style. But the key here is that it’s transitional. I always bring a suit that I can wear just like the shoes I brought home. Sneakers are your new best friend with your suit. I am definitely stepping in during my airport visits.These platform sneakers are usually the ones you can find me in. They are functional and comfortable.During the day with customers and colleagues and at night dinner eat
breathable workout clothes
I’m sure other road warriors can relate to struggling to find time to fit in with their workouts. So now lululemon running leggings are a staple when I’m packing for travel, business, or fun. A workout is much easier to complete when you’re wearing comfortable clothes that make you feel good. Thankfully, when you can’t attend a workout on the ground, you can still stretch on board with one of his Peloton classes at Delta Studio.
plain friendly skin care
Frequent flyers know that hydration is important at 30,000 feet. Recently introduced his Grown Alchemist, a clean beauty brand. They help stock Delta One’s amenity kits with 100% natural, cruelty-free, plant-based skin and body products. I am addicted to vanilla watermelon lip balm to keep my lips moisturized while traveling.
This is Baggage Claim articles, a series featuring luminaries from various backgrounds and industries, revealing what they always carry when traveling for business or leisure.