press release
September 15, 2022
Attorney General Tong and DCP Commissioner Seagull have issued a court order barring Solar Wolf from doing business in Connecticut until it responds to a consumer protection investigation.
Attorney General’s Office and Consumer Protection Office Advise Victims of Reimbursement Options
(HARTFORD, Conn.) — Attorney General William Tong and Consumer Protection Commissioner Michelle H. Announced sales practices investigation and enforcement. You can complete or even start a promised housing job.
Several Connecticut consumers have filed complaints to the Office of the Attorney General and the Office of Consumer Protection that Solar Wolf received large deposits for residential solar or related projects and was unable to complete contracted work, in some cases. complained that it could not be started. Solar Wolf could not return the deposit, and for some consumers he was a high $25,000 or more.
“Our office has received multiple complaints from consumers in Connecticut that the company received high deposits, failed to deliver on promised work, and failed to fully satisfy its customers. We are also aware of reports that Solar Wolf closed its doors and stopped serving consumers this spring, just days after it promised customers it would remain open for business. A Connecticut family trying to cut rates received its hard-earned money and failed to fully meet its contractual obligations, the Attorney General’s Office said to protect consumers from such abuses. I am trying my best.” Attorney General Ton said.
“Many people are interested in residential solar due to the potential cost and energy savings, but consumers said Solar Wolf is not living to the end of the contract.” DCP Commissioner Michelle H. Seagull said:“Consumers interested in solar energy should be encouraged to do research, read reviews, and understand the contracts and agreements offered by solar companies before signing anything or paying large deposits. We recommend that you take the time to
After Solar Wolf’s failure to comply with an investigation request, the Attorney General obtains a superior court order barring Solar Wolf from selling, advertising, offering, or marketing any goods or services in Connecticut until court approval is obtained. Did.
If a home improvement contractor does not perform substantive work and does not refund the consumer’s security deposit within 10 days of written request, it violates both the Connecticut Home Improvement Act and the Connecticut Unfair Trade Act. Connecticut consumers may have the right to apply for compensation from the Consumer Protection Agency’s Home Improvement Guaranty Fund for irreparable judgments or orders against such businesses. For more information, please contact the Department of Consumer Protection at dcp.investigations@ct.gov. Consumers must also report to ag.consprot@ct.gov that Solar Wolf is collecting deposits but not performing substantive work.
Assistant Attorneys General Lauren Vidola and Joe Gasser, Legal Investigator Kayleigh Ribeiro, Paralegal Specialist Casey Rybak, and Deputy Attorney General Mike Wertmer, head of the Consumer Protection Section, are on the case. Assisted the Attorney General.
- twitter: @AGWilliamTong
- Facebook: CT Attorney General
Media contact:
Elizabeth Benton
elizabeth.benton@ct.gov
Consumer inquiries:
860-808-5318
attorney.general@ct.gov
